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DWP sent off my letter as a complaint ?

  • Loopylou862
  • Topic Author
12 years 8 months ago #63002 by Loopylou862
DWP sent off my letter as a complaint ? was created by Loopylou862
Hi everyone, i appealed the dwp decison after haveing DLA stopped although i was awarded till Aug 2012 and they used the atos medical report to which i wrote and refuted this in detail for my appeal, the dwp wrote to me and said they had sent to medical services on my behalf as a complaint. does his mean they felt it was a strong enough rebutle to warrent compalint and as they based their decsion on this report they were wrong? i have heard no more in writing from them and in my letter requested why they have taken over the 12 weeks time limit for a decsion on my appeal i asked if this was just moving the goal posts? no response in writing at all. i have had a letter from Medical services saying they are looking at the complaint? Any ideas or advice from any ne who has had this, i just dont know wht to do now?

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12 years 8 months ago #63003 by Derek4
Replied by Derek4 on topic Re:DWP sent off my letter as a complaint ?
Hi Loopylou

Did you appeal using the GL24 form and send it within a month of the decision letter dis-entitling you to DLA?

Did you also receive a confirmation letter that your appeal has been received?

Derek

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  • Loopylou862
  • Topic Author
12 years 8 months ago #63036 by Loopylou862
Replied by Loopylou862 on topic Re:DWP sent off my letter as a complaint ?
Hi Derek,

Yes we did all of that and have letter confirming appeal and another saying usual we are still looking sorry for delay!blahblah...! so as you can see very confused :(

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12 years 8 months ago #63045 by Derek4
Replied by Derek4 on topic Re:DWP sent off my letter as a complaint ?
Hi Loppylou

The DWP sometimes ask Atos for a second opinion of the medical evidence (shows they have some doubt in Atos!) but I've never heard of them making a complaint to Atos on an appellant's behalf.

There is no official time-limit regarding how long an appeal can take to process and they are usually held up when the DWP have to contact Atos.

Good luck, I hope your not kept waiting too long.

Derek

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  • Loopylou862
  • Topic Author
12 years 8 months ago #63046 by Loopylou862
Replied by Loopylou862 on topic Re:DWP sent off my letter as a complaint ?
thanks you Derek,

I too thought this was not right but will keep waiting and also will write to them again so that we have something in writing.

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  • Loopylou862
  • Topic Author
12 years 7 months ago #65633 by Loopylou862
Replied by Loopylou862 on topic Re:DWP sent off my letter as a complaint ?
Can anyone help i recieved letter back from medical services with usual reply doctor's report was ok and now have had a letter from dwp saying they are not changing the decison to stop my dla. it is so unfair as i said before i won this at tribunal and the doctors report is totally wrong i have made an appointment at my doctors to go through his report as it was filed in by another gp who i dont see and i am awaiting to see my consultant on 31st for results of my latest scan. what do i do now it seems they have completley ignored my letter and after they decided to send my letter of appeal to the med ser as a complaint without asking me in the first place ( i have letter from dwp saying the had sent it off as a compalint) i feel so lost and let down how do i fight it? do i have to go to appeal again i cant beleive they have done this after winning it at tribunal in front of 3 panel - help appreciated many thanks

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