- Posts: 51284
recorded medical
- m
I phoned to ask for the medical to be recorded and was told I would be put on a waiting list for recorded medicals and was confused to day when I had received not one but 3 separate letters requesting me to attend a medical on the 22nd August. This is such a waste of printing, paper and stamps.
My telephone conversation with the ATOS personnel agent today told me to ignore the 3 letters for the same date as the recording equipment would not be available.I was told the computer had generated all 3 letters for a 22nd August appointment and I was to ignore them all . I would receive a telephone call when the medical and recording equipment would be available
It seems to me that this company is inefficient in arranging recorded medicals ( which the agent cannot still book for me to date) and inefficient in posting out numerous random computer appointments that are null and void.
This is an appalling way to deal with disabled people to send out random letters that pointless. Especially when there is a sentence that states I must attend teh meicall on 22nd August or reisk losing my benefits!!!
- Gordon
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Can I suggest that you confirm in writing to both ATOS and the DWP, that ATOS have agreed to wait until recording equipment is available and that you do not need attend the assessment(s) scheduled for the 22nd.
With regard the letters, anything comment I could make would have to be deleted by another Moderator

Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
- Jim Allison BSc, Inst LE, MBIM; MA (Consumer Protection & Social Welfare Law)
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- Posts: 2076
Due ot your website I have applied for a recorded medical as the one I was given next week was a non recorded medical.
I phoned to ask for the medical to be recorded and was told I would be put on a waiting list for recorded medicals and was confused to day when I had received not one but 3 separate letters requesting me to attend a medical on the 22nd August. This is such a waste of printing, paper and stamps.
My telephone conversation with the ATOS personnel agent today told me to ignore the 3 letters for the same date as the recording equipment would not be available.I was told the computer had generated all 3 letters for a 22nd August appointment and I was to ignore them all . I would receive a telephone call when the medical and recording equipment would be available
It seems to me that this company is inefficient in arranging recorded medicals ( which the agent cannot still book for me to date) and inefficient in posting out numerous random computer appointments that are null and void.
This is an appalling way to deal with disabled people to send out random letters that pointless. Especially when there is a sentence that states I must attend teh meicall on 22nd August or reisk losing my benefits!!!
See this in Benefits News www.benefitsandwork.co.uk/benefits-news/story/694
PLEASE READ THE SPOTLIGHTS AREA OF THE FORUM REGULARLY, OTHERWISE YOU MAY MISS OUT ON IMPORTANT INFORMATION. Nothing on this board constitutes legal advice - always consult a professional about specific problems
- m
She could not tell me if this was a genuine appointmeent with the recording equipment and told me to ring next week!! WHY CAN'T THEY SORT THIS OUT - they wont e mail me any confirmations nor let me email them!
- slugsta
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- Posts: 9439
Nothing on this board constitutes legal advice - always consult a professional about specific problems
- carruthers
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- Posts: 311