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What does 'full case check' mean?
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11 years 11 months ago #105009 by Gordon
There are support Group descriptors linked to questions 11, 12, 13, 14, 16, and 17.
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Replied by Gordon on topic What does 'full case check' mean?
mumsgirl wrote: I really am very sorry to trouble you again and perhaps you might think i'm an idiot, but I cannot find what SG descriptors in schedule 3 match the specific questions on the ESA50 (for mental health)?
There are support Group descriptors linked to questions 11, 12, 13, 14, 16, and 17.
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11 years 11 months ago - 11 years 11 months ago #105378 by mumsgirl
Replied by mumsgirl on topic What does 'full case check' mean?
I finally completed and posted my ESA50 on Monday. On Tuesday I 'tracked and traced' it. It was apparently received at 4.45am on Tuesday morning! Who would have received it ATOS or Royal Mail? I can't see it being ATOS because I wouldn't think they were open at that time and I don't think Royal Mail deliver at that time. If it was Royal Mail that signed it would they have opened it too as I wrote in big red writing 'PRIVATE AND CONFIDENTIAL' and underlined it?
Last edit: 11 years 11 months ago by Gordon.
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11 years 11 months ago #105380 by Gordon
I am not aware of any list in the public domain as to which ATOS mail drops are staffed by ATOS and which by the Royal Mail, however, if it is Royal Mail then they are contracted to open the envelopes and prepare them for processing by ATOS staff, they are under the same bond of confidentiality as ATOS, in fact I believe the Royal Mail staff may well be held to higher level of confidentiality than ATOS.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic What does 'full case check' mean?
mumsgirl wrote: I finally completed and posted my ESA50 on Monday. On Tuesday I 'tracked and traced' it. It was apparently received at 4.45am on Tuesday morning! Who would have received it ATOS or Royal Mail? I can't see it being ATOS because I wouldn't think they were open at that time and I don't think Royal Mail deliver at that time. If it was Royal Mail that signed it would they have opened it too as I wrote in big red writing 'PRIVATE AND CONFIDENTIAL' and underlined it?
I am not aware of any list in the public domain as to which ATOS mail drops are staffed by ATOS and which by the Royal Mail, however, if it is Royal Mail then they are contracted to open the envelopes and prepare them for processing by ATOS staff, they are under the same bond of confidentiality as ATOS, in fact I believe the Royal Mail staff may well be held to higher level of confidentiality than ATOS.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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