I cannot see any good reason why they would need a second copy of the letter, providing that the original one was received in good quality, but it does mean that the "action" is now on you in regard to progressing this matter.
Although they have not stated any other intent with regard to their getting the copy of the letter, I would recommend that you try and get their yourself, however, if it is easier for you to get a friend or relative to do this, then go that way. The requirement for an appointment is because they do not want claimants just turning up at the JC+ offices, so I would not read too much in to that.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.
