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Work focused interview access issues

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11 years 2 months ago - 11 years 2 months ago #96923 by Pipp
I have received a letter telling me to attend a 'personal advisor interview'. On checking with Job centre plus I was informed this is actually a work focused interview.

On explaining that I am currently under the care of district nurses following a surgical operation, haven't been out of the house since discharged from hospital 3 weeks ago, also that I am a wheelchair user, needing a carer to accompany me. In addition, I need frequent (10 minute intervals) visits to lavatory due to urine incontinence. I have been waiting since last September for reconsideration from WRAG To support group. I was informed I do have to attend, even though they do not have a 'disabled toilet' on the premises. However, I should not worry, as the interview will only last an hour, and I won't be expected to start looking for work right away. Attendance is mandatory. Should be fun. I'll take plenty of clothing changes, but they will have to provide the mop and bucket, and the person to operate these domestic tools themselves. :evil:
Last edit: 11 years 2 months ago by bro58.

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  • bro58
11 years 2 months ago - 11 years 2 months ago #96939 by bro58
Replied by bro58 on topic Work focused interview access issues

PC wrote: I have received a letter telling me to attend a 'personal advisor interview'. On checking with Job centre plus I was informed this is actually a work focused interview.

On explaining that I am currently under the care of district nurses following a surgical operation, haven't been out of the house since discharged from hospital 3 weeks ago, also that I am a wheelchair user, needing a carer to accompany me. In addition, I need frequent (10 minute intervals) visits to lavatory due to urine incontinence. I have been waiting since last September for reconsideration from WRAG To support group. I was informed I do have to attend, even though they do not have a 'disabled toilet' on the premises. However, I should not worry, as the interview will only last an hour, and I won't be expected to start looking for work right away. Attendance is mandatory. Should be fun. I'll take plenty of clothing changes, but they will have to provide the mop and bucket, and the person to operate these domestic tools themselves. :evil:


Hi PC,

Now that you have made them aware of your needs regarding incontinence, and that you are also a wheelchair user, as public service providers, they are duty bound to provide "Reasonable Adjustments" under EA2010, if you fulfill the definition of a disabled person.

If they then fail to make these reasonable adjustments, i.e. in not providing necessary toilet facilities, etc, they be may be liable under EA2010.

Reasonable Adjustments , sections 20, 21, 22.

Even though it states "for disabled workers" it is also applicable to any disabled user/customer of a public service provider.

Definition of Disability under EA2010

You may wish to make them aware of the above, and put something in writing to that effect.

Are you aware of this Website ? :

www.bladderandbowelfoundation.org/resources/toilet-card.asp

bro58
Last edit: 11 years 2 months ago by bro58.

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11 years 2 months ago #96942 by Pipp
Replied by Pipp on topic Work focused interview access issues
Thanks bro.

I did know that, but helps to be reminded.

I am sending my carer/husband/ gofer with a letter to JC + tomorrow. I think I would like to make the effort to attend the appointment though. Hence the devil smiley. I don't have much to entertain me at the moment! ;) ;)
The following user(s) said Thank You: Brightskies2009

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  • bro58
11 years 2 months ago #96944 by bro58
Replied by bro58 on topic Work focused interview access issues

PC wrote: Thanks bro.

I did know that, but helps to be reminded.

I am sending my carer/husband/ gofer with a letter to JC + tomorrow. I think I would like to make the effort to attend the appointment though. Hence the devil smiley. I don't have much to entertain me at the moment! ;) ;)


You little devil PC. :laugh:

bro58

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11 years 2 months ago - 11 years 2 months ago #97008 by Pipp
Replied by Pipp on topic Work focused interview access issues
Today JC+ has offered to defer my first WFI for 3 months, after I told them of my access needs due to my disabling conditions, ( wheelchair access and accessible toilet required). Although the building does have a ramp, it does not have an accessible toilet. As it is unlikely that they will install an accessible toilet within 3 months, I see this as a way of wasting time, on their behalf. My degenerative conditions will still be with me in three months, and I will still have the same access needs. The clock is ticking for me as I am appealing being placed in WRAG ESA contribution based. Since starting the ESA transfer process in June 2012 I have not had any face to face contact with anyone from the 4 different DWP offices dealing with my claim. Nor have I been seen by ATOS 'medical' professional. All decisions regarding my benefit transfer have been made from the ESA 50 form. My doctor has not been contacted for information, neither has any other health professional I see regularly (physiotherapist, district nurses, consultants, etc). I believe that once I am no longer eligible for benefit in a few months time ( i won't be eligible for IR ESA) I will be dumped by DWP. if I don't go to WFI it is possible that I will have been through the whole transfer IB to ESA without ever seeing anyone in person regarding this. What a farce! I intend to refuse their offer to defer the WFI. I will attend. I believe I have a right to 'support' and no matter how uncomfortable, or embarrassing it may be I will have my WFI. I am tempted to involve the local media, as I don't think people have a clue what is happening.
Last edit: 11 years 2 months ago by bro58.
The following user(s) said Thank You: Brightskies2009

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  • bro58
11 years 2 months ago #97009 by bro58
Replied by bro58 on topic Work focused interview access issues

PC wrote: Today JC+ has offered to defer my first WFI for 3 months, after I told them of my access needs due to my disabling conditions, ( wheelchair access and accessible toilet required). Although the building does have a ramp, it does not have an accessible toilet. As it is unlikely that they will install an accessible toilet within 3 months, I see this as a way of wasting time, on their behalf. My degenerative conditions will still be with me in three months, and I will still have the same access needs. The clock is ticking for me as I am appealing being placed in WRAG ESA contribution based. Since starting the ESA transfer process in June 2012 I have not had any face to face contact with anyone from the 4 different DWP offices dealing with my claim. Nor have I been seen by ATOS 'medical' professional. All decisions regarding my benefit transfer have been made from the ESA 50 form. My doctor has not been contacted for information, neither has any other health professional I see regularly (physiotherapist, district nurses, consultants, etc). I believe that once I am no longer eligible for benefit in a few months time ( i won't be eligible for IR ESA) I will be dumped by DWP. if I don't go to WFI it is possible that I will have been through the whole transfer IB to ESA without ever seeing anyone in person regarding this. What a farce! I intend to refuse their offer to defer the WFI. I will attend. I believe I have a right to 'support' and no matter how uncomfortable, or embarrassing it may be I will have my WFI. I am tempted to involve the local media, as I don't think people have a clue what is happening.


Hi PC,

A victory in some respect, however as you rightly state, they are supposed to offer support, and why hasn't a DWP building that is being used to interview disabled people, got disabled toilet access ?

You may wish to pose this question to your M.P.

Contacting your MP

bro58

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