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Having esa assessment recorded

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7 years 4 months ago #204566 by mowgilbert
Having esa assessment recorded was created by mowgilbert
I went for my esa assessment today and despite having asked for it to be recorded, the recording equipment was not there.
I had to drive 30 miles to get there.
This was the third time they messed me around. The first time, they had not noted that I had requested my assessment to be recorded, the second time, they cancelled the appointment without telling me as the recording equipment was broken.
I need my assessment recorded as I will have trouble remembering what has been said and the person coming with me will not be able to take notes.
Can I ask for a paper based assessment? as I am finding this so stressful!

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7 years 4 months ago #204581 by Gordon
Replied by Gordon on topic Having esa assessment recorded
mogilbert

Consider making a complaint to Maximus

www.chdauk.co.uk/contact-us

You can ask but I'm afraid you won't get a Paper Based Review without the support of your GP to write to Maximus explaining why your attending would be a danger to your health.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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