Hi Gordon,
The Jobcentre keep cancelling my telephone appointments and changing them to appointments at the Jobcentre, I've not spoken to them or seen them in months, a couple of weeks ago they stopped my UC claim. I called this morning again to book a telephone appointment and they booked one for me, but it's been changed to a face to face again. Apparently, my work coach wants to see me in person, but I read from an FOI request that you don't need to attend the Jobcentre, and telephone appointments should suffice. I can't leave the house due to my health, so I hope you can offer some advice.
Many Thanks