Hi AJ70
If you require support from a person and you're not getting it, whether that be because your illness makes it difficult for you to engage or because no help has been offered, or because it is not available, then you should say so on the form. They want to know about help from people - professional or otherwise.
Be careful how you describe any use of an app that you use as an alternative because it is open to interpretation and could imply you then don't need help because you manage fine.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems 
