Hi Alison
In the current climate, it is impossible to say. A couple of members have been told 8 - 10 weeks, but it may be sooner. You could ask for a telephone review now, if you really want to. You say that they don't know how much help you need, but I assume that you already informed them of this when you put in your original claim?
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems 
