Hi bob
Thank you for your post, by the sounds of it your query was not answered.
Have you seen our latest newsletter:
www.benefitsandwork.co.uk/news/4366-7-april-2021-update There is an article on when face to face are coming back.
The DWP is reintroducing face-to-face assessments for some PIP, ESA and UC claimants from May 2021. The DWP say this will initially only be for claimants who cannot be fully assessed by other means.
Gary