Hi Anne
Your friend needs to seek help from a specialist Welfare Rights Organisation who can take all their circumstances into consideration:
advicelocal.uk Your friend could use a benefit checker:
gov.uk/benefits-calculators ... word of warning, not all benefit checkers work for claimants who are self employed so check them out first before you use them.
When going self employed you need to be aware of MIF. The Minimum Income Floor (MIF) allows the government to assume a certain level of self-employed profit, even if you don't earn that amount.
www.entitledto.co.uk/help/Self-employmen...oor-Universal-Credit Gary