Hi CATCHUP
Welcome to the forum.
You might want to have a look at the following FAQ which explains where everything is;
www.benefitsandwork.co.uk/guides-for-claimants/faq/forum Thank you for your question, unfortunately it is outside the remit of the forum, you will need to seek advice from your local Welfare Rights Organisation; you can find your local Welfare Rights Organisation to help you with advice by clicking on the link below and putting in your post code, it will then come up with a MAP with a list of agencies. advicelocal.uk
There may be a few members on the forum who can give you advice from their experience.
Gary