sureshot
Your phone call should have been sufficient to start the reassessment process but we do advise following up these calls in writing.
Make sure you understand the criteria that you will need to meet for a higher award, a worsened condition(s) will not always score the extra points needed.
You should receive a new PIP2 to complete, do so on your total limitations as they are now, not just what has changed and expect an assessment although this may take some time as there are considerable delays in this part of the process.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems