Hi SaltyPopcorn25
These AI bots can be very frustrating, have you tried not pressing any numbers when you phone? If that fails all we can suggest is to keep trying, early in the morning is usually the best time to try and get through, they open at 9.00 am so start dialing at 8.50 am, if you get an engaged tone, ring off and try again..... good luck.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems