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ESA to UC migration

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2 days 10 hours ago #308100 by Magirish
ESA to UC migration was created by Magirish
Hi, I am currently claiming UC for myself as I care for my disabled adult son. He is currently in the support group of ESA and has received his migration notice for UC. I am his appointee. Can anyone advise me if I can use my email and phone number which I currently use for my claim to make a new claim for him or will it confuse UC. Should I set up a new email address for myself on his behalf? Thank you

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1 day 29 minutes ago #308163 by latetrain
Replied by latetrain on topic ESA to UC migration
Hi Magirish

Welcome to the forum.

You might want to have a look at the following FAQ which explains where everything is; www.benefitsandwork.co.uk/guides-for-claimants/faq/forum.

It will confuse things, if you can set up a new email for your son it will make things easier, as for your phone number, DWP are using more and more AI technology, having the same number may cause you issues, I would have a discussion with UC helpline.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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