Hi Fiona
I'm sorry, we're not able to tell you why you can't access them. I would normally advise someone to log out, clear their browsing history and then try again. If that doesn't work then send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and hopefully they will be able to say whether it is something their end or your end.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems