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PIP assessment

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1 day 11 hours ago #310767 by sandra-jones
PIP assessment was created by sandra-jones
Hi

My son has a diagnosis of autism level 2 (needs significant support). He does live alone but with a lot of help and support from myself and his sister. He has his assessment on 01.12.2025 and it is a telephone assessment. My daughter says I should ask them to change it to a face to face assessment as this will help them when deciding whether to award or not because they will be able to see his difficulties. My daughter says they cannot properly assess him without actually seeing him.

When he had his autism assessment for diagnosis, the psychiatrist said he can only diagnose by actual face to face observation and dialogue with my son, with me present. I am his appointee.

Half of me is thinking that the physical evidence on the application form was enough and a telephone assessment is a formality, or is it going to help them (DWP) to decline an award because over the telephone it is going to be very difficult to witness his lack of focus, constant fidgeting, lack of eye contact etc?

Do you, or any other members, have a view on this topic?

Sandra

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15 hours 50 minutes ago #310784 by BIS
Replied by BIS on topic PIP assessment
Hi sandra-jones

It's entirely up to you what you want to do - but I'm afraid I strongly disagree with your sister thinking that an assessor will meet your son and observe and understand his difficulties. Many assessors have zero understanding of the complexities of someone with autism, whether it be over the telephone or face to face and they are not going to have the experience of a consultant psychiatrist. If your son is anything like one of my relatives with autism, he will give the answers he thinks are required, not the answers that accurately reflect his difficulties, of which he has little understanding.

I am curious about one thing - if you are his appointee, why are they talking to him at all? As his appointee you can answer for him. Some assessors say they have to speak to the claimant. They don't but they try and bully relatives into it and mumble something about safeguarding issues. It is all rubbish. If your son wants to take part - do so - but there are parents on here who have refused to let assessors anywhere near their adult children and there are those that didn't (because they didn't know) and later wished they had.

One area that I slightly disagree with you - is don't assume that the evidence you gave on the application form is enough and the telephone assessment a 'formality'. Nothing is a given when applying for PIP - a lot of it comes down to luck and the type of assessor you get.

I hope some other people may comment. Don't be swayed by what I say. I've given you my opinion. You know your son and what he can cope with, and if you feel you would prefer a face-to-face assessment, ask them to change it.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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