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annual automated claim review ?

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1 day 12 hours ago #312071 by reds123
annual automated claim review ? was created by reds123
hi mods, i have read that the dwp are now doing something called a "annual automated claim review" on all u/c claimants, can anyone clarify for me what this is and what questions will they ask please, will this involve them asking if i am still unable to work and will they ask for medical evidence, i am migrated from i/s support group to lcwra in u/c . sorry about questions but i am worried as i had citizens advise do my transition as i am unable to upload any files etc due to mental health problems. many thanks .

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1 day 8 hours ago #312086 by BIS
Replied by BIS on topic annual automated claim review ?
Hi reds123

The DWP is introducing Automated Claimant Reviews for Universal Credit to ensure entitlement accuracy, requiring claimants to verify or update their details via a "Check and Confirm Your Details" task in their online journal. These reviews, rolled out from July 2025, target 7,000 cases every two weeks, with potential for suspension if not completed.

Key Aspects of Universal Credit Automated Reviews

The Process: Claimants receive a notification in their journal, by text, or email, to review and confirm their circumstances (e.g., income, savings, housing costs).

Action Required: Users must complete this task within their next assessment period (approx. five weeks).
Consequences: Failure to respond can result in the suspension of payments and potential closure of the claim.
Scope: These reviews are designed to tackle fraud and error, with many claims being checked over time.
Evidence: In some cases, specific evidence like bank statements may be requested, and a phone appointment might be required.
Follow-up: If details have changed, they must be updated to ensure the correct payment amount is received.
It is essential to check your online journal regularly for "to-do" tasks to avoid disruption to payments.

www.gov.uk/universal-credit-reviews#:~:t...sk%20you%20to%20both:

With the number of UC claimants - I don't think they will get round everyone. Can't tell you exactly what questions they will assk and I assume not everyone will be asked exactly the same.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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20 hours 54 minutes ago #312090 by K
Replied by K on topic annual automated claim review ?
I had one - it was fine. I had to check and confirm my claim - rent amount, savings, being single etc. It was very straight forward, I only had to update my savings (still under £6000 but obviously the amount in the bank does change) as everything else was the same as when I first claimed. It only took me a few minutes to do.

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20 hours 23 minutes ago #312091 by reds123
Replied by reds123 on topic annual automated claim review ?
thank you BIS, can you just confirm for me please when i first applied for u/c i had say £2634 total in my 2 bank account and now i have say £3010 in total would this mean i should have notified them weekly as the account goes up and down due to bills etc but never near the £6000 limit. many thanks reds 123.

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12 hours 31 minutes ago #312103 by BIS
Replied by BIS on topic annual automated claim review ?
Hi red123

They know people use their accounts, and the amount varies. You have nothing to worry about. I hope you will have a similar experience to K

BIS

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10 hours 52 minutes ago #312108 by reds123
Replied by reds123 on topic annual automated claim review ?
thanks again bis, can you copy me into the experience you said k had as i am unable to find it , many thanks reds123.

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