Housing costs

I applied for housing costs of ground rent and service charges to be included in my pension credit claim last August, my claim was decided and I was awarded guaranteed pension credit but without any assessment of housing costs, I chased this up in January this year and was advised that a task message would be sent to the relevant department.

To date I have still not heard anything.

I know you don’t deal with pension credit but I am asking if David has a contact name for me to complain to about the housing costs not being assessed, I live in Worcestershire.

Thank you if you can help.

Thank you for the email address but unfortunately I have still not had any success despite sending letters to Kuldip Singh by special delivery signed for mail, even a complaint letter goes unanswered.

Where do I escalate this problem to next?