Hi Rachel,
Contact the Benefits Enquiry Line on 0800 882200 and ask for a claim pack.
Then use the AA guide in the members area to help you make the best claim possible.
If there's a welfare rights organisation in your area, they may be able to help complete the AA claim form. If not, try
Community Legal Advice Good luck.
Jim
PLEASE READ THE SPOTLIGHTS AREA OF THE FORUM REGULARLY, OTHERWISE YOU MAY MISS OUT ON IMPORTANT INFORMATION. Nothing on this board constitutes legal advice - always consult a professional about specific problems