- Posts: 51284
- Forum
- Members forums
- ESA, PIP, UC and DLA Queries and Results
- DLA to pip - notification of home visit by ATOS
DLA to pip - notification of home visit by ATOS
- Gordon
- Offline
Herts wrote: I've been sitting here these past couple of days both disgusted and shell shocked at the woman that came round to do my ATOS assessment , not a surprise to a lot of people I'm sure .
My question is does anyone very complain about them ,is there any point, is it too much aggravation to do so and will it effect my claim ?
Many thanks
It's up to you whether you should complain or not, feedback from the forum suggests that many complaints don't result in the answers that the member was looking for, but conversely, if we don't complain there is no chance that the Assessment Providers will improve the service that they offer.
Any complaint that you make would be separate from your benefit claim, the only area where thy could interact would be if the complaint results in the assessment report being withdrawn due to it's quality but this would not seem likely with your description of the issues.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Please Log in or Create an account to join the conversation.
- Mossy
- Topic Author
- Offline
- Posts: 75
Is this standard and would there be any reason for it taking so long ?
I had my home visit over 3 weeks ago now
Many thanks
Please Log in or Create an account to join the conversation.
- bro58
Herts wrote: Received a letter today saying they had now recieved all the information and 'it's taken longer than expected to give you a decision but we will contact you soon'
Is this standard and would there be any reason for it taking so long ?
I had my home visit over 3 weeks ago now
Many thanks
Hi H,
Yes, these letters have been received by many members, as the PIP assessment/decision making process has slowed down since New Year !
bro58
Please Log in or Create an account to join the conversation.
- Mossy
- Topic Author
- Offline
- Posts: 75
12 points for mobility
9 points for daily living
And it's until 2022
Please Log in or Create an account to join the conversation.
- bro58
Herts wrote: Brown envelope arrived today and I get enhanced rate for the car & Standard rate daily living , which I thought I should have scored more on but I'm not going to question it as it's not worth risking the whole lot !
12 points for mobility
9 points for daily living
And it's until 2022
Great News H !!!


Thanks for letting us know !

bro58
Please Log in or Create an account to join the conversation.