PIP

BIS / Cruella

I think that is stretching the definition of Social Support, the intention is that is given/available when the claimant is interacting with other people, the activity requires the people to be face-to-face.

Gordon

Cruella

There's not much guidance for this Descriptor, the DWP guide has the following

"Overwhelming psychological distress means distress related to a mental health condition or intellectual or cognitive impairment which results in a severe anxiety state in which the symptoms are so severe that the person is unable to function. This may be as a direct result of a mental health condition, or as a result of another disability such as cognitive or developmental impairment."

There's no direction as to what "cannot" means so you have to take the dictionary definition;

"can not; to be unable or not allowed to"

However, you need to remember that the reliability criteria still apply, so "cannot" does not mean "never" but it may mean that if you can socialise at any time in a day then that day would not count towards the majority of days.

Gordon

Cruella

You need to be very careful about how you describe your problems; whilst you may be able to score for being unable to complete an activity, you will not score if you do not carry out the activity in the first place.

Gordon