PIP: initial claim by post update

I was phoned by IAS who had received my letter to inform them of their cancellation. I asked again if she could have a paper assessment but was told that this would not be possible. I was told that I could have a three way call but that the appointment would have to be rebooked. I said that I would not rebook it as it would cause her more distress and that I wouldn't bother. Her MP phoned and was also told that a paper assessment would not be possible but that I would be included in a three way call on Thursday. If her MP had not been involved I would not have known. I received a text from ISA yesterday reminding me of MY assessment on Thursday and I thought they had the wrong number but my daughter also received the same text. Their incompetence continues to beggar belief.

My sympathies both on their incompetence and harsh attitude. Paper based assessments ARE possible as they have just done on for our daughter, though we are still waiting to see it. However I believe it was probably done thanks to a GP letter which specifically asked for it due to the distress both phone and face to face ones would cause.
Best wishes, Denby

The assessment has taken place. The phone call was on time and the assessor was very professional. The assessment lasted for one hour and fifteen minutes.

My daughter's claim for PIP has been successful. I can see straight away that two reasons for this are incorrect. 'You can manage complex budgeting decisions unaided.' I have third party on her bank account and manage her finances. She can take money out at the cashpoint. 'You need an aid or appliance to be able to prepare or cook a simple meal.' She cannot prepare or cook a simple meal at all. Her boyfriend does the cooking. We will ask for mandatory reconsideration. She has agreed to appoint me as her nominee. How does she do this?