Pip Telephone Assessment

Just a quick update to my MR request. I received a telephone call from a DM at the DWP, a very friendly gentleman I must add, confirming that there was more than enough evidence in my Pip review forms and additional medical evidence/history that was originally included in my pip review to indicate that my mobility problems has deteriorated and that he would be recommending that the Enhanced Mobility be reinstated.

I have now received confirmation that this has been authorised.

I did not even have to send my MR letter in, this decision was reached purely on the evidence the HP also had access too.

I would like to thank you all for your support and great advice.

Also, my advice to anybody going through this whole pip assessment nightmare would be - if you think you have been unfairly treated then please don’t give up on yourself. I know only too well the stress and anxiety this situation causes.

Unfortunately, you need to fight tooth and nail for what you believe is right. Good Luck Everybody.

Hi Gary
Many thanks for your reply. In another separate issue just a small enquiry regarding the DWP guidelines clause 1.6.5 that HP’s should be following with regards to pip assessments. It states before starting the consultation, the HP should read the claimant questionnaire and all other evidence on file etc.
Am I correct in saying that they should review all documents
beforehand. Or, can they carry out a telephone assessment without reviewing medical evidence in advance but review it at a later stage prior to writing the assessment report.
Sorry but I am extremely confused regarding this matter, I hope you can clarify the situation.
Many thanks.

As you very kindly informed me in earlier messages the DWP guidelines HP’s should be adhering to. I informed Capita that this did not happen in my telephone assessment. Their reply was:
‘’I would like to offer my assurance that a DA can complete an assessment for PIP without reviewing medical evidence in advance. However, all medical evidence available at the time of the assessment must be reviewed by a DA prior to writing a claimant’s assessment report.’’

So basically, if I understand this correctly, even though these guidelines are in place - from what I understand they can do whatever they like. I am totally confused, is this the case?

Many thanks.

Kind Regards