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Leap Review 2 months 2 days ago #264514

Hello everyone,

I was told on both May and June 17th that my PIP case had been selected to be looked at for the leap review.
Nearly 5 months later and I have heard nothing.
I called 4 weeks ago and the person I spoke to “ would only give his name as Mr. Williams” said he would email the leap review team after the call had ended, he couldn’t sound more disinterested if he tried which makes me think no email was sent in his words “to chase them up” was sent at all.
My concern is that they are overwhelmed as the new review “ social support “ and also the uplift to legacy benefits, they are going to shelf everything.
Does anyone who has been told the same had any response, should I put it in writing as I don’t trust telephone calls as nothing is recorded.

Any advice would be gratefully appreciated.

Kindest regards,


Leap Review 2 months 2 days ago #264522

Hi Loubylou

I would follow up your phone call and find out what is going on, you can put it in writing, if you do make sure you send it by recorded delivery.

You might be the person B&W are looking for as a test case: www.benefitsandwork.co.uk/news/4431-sear...in-pip-back-payments

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Leap Review 2 months 1 day ago #264553

Absolutely Gary,
I’m more than happy to participate.
Thanks for your help.

Kindest regards.
The following user(s) said Thank You: Gary

Leap Review 2 months 1 day ago #264555

Hi Loubylou

Lets us know how you get on as a test case, we need more members who may be affected to contact us via the link and not via the forum.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Leap Review 1 month 3 weeks ago #264641

Hi Gary,

I clicked on the link but it was just an info page, if you can send me the details i’ll be happy to help as I have an update!

Furious is not the word, called DWP for an update on Leap review, was put through to their LEAP review team: this is the information I received....

Yes your case was selected as it fell within the dates.

Case automatically closed as I had to go through tribunal in December 2019.

ONLY to argue the daily living decision and only had to go through tribunal as the DWP made a mistake on my claim, the mandatory reconsideration was totally unnecessary.

This was December 2019, I do believe (correct me if I am wrong) the law change wasn’t applied then, it was after this date?

I then asked, if that’s what you are saying:
A) Why haven’t I received anything in writing to state such so I can at least challenge the decision.
B) When was this decision made as I have called frequently since May to enquire about this (she couldn’t tell me).

She told me she would type up a letter today and I should receive it by the end of the week.

I am so angry, none of this makes sense, if my case was automatically closed, then surely I should of been notified and at least told 6 weeks ago when I last enquired.

Gary, if you can help me out with the dates when the new law took place, I am not dropping this, they have messed me about since November 2016 .

And please send the details to include my case, be ever so grateful.

Kindest regards,


Leap Review 1 month 3 weeks ago #264647

I meant to say earlier, my case “ according to Hannah “ was worked out on a algorithm, no human looked at it, she had a “tab” on her system saying “ case closed”.

Can’t wait for the letter.... if I ever get one!

This system is so screwed up?

Kind regards.
Moderators: GaryBISCatherineWendyKellygreekqueenPete