× Members

Home visit for id verification

More
15 hours 49 minutes ago #306812 by rik
Home visit for id verification was created by rik
My local jcp agreed to swap an id verification appointment at the jcp for a home visit this was 10 days ago and we haven't heard anything from them since apart from confirmation in our journal saying the initial appointment at their place has been cancelled the appointment was for my partner and their to do list is now empty is this the norm? how do the dwp inform people of when they are doing the home visit? my to do list still has one thing in it which is to prepare for my biographical phone call that is taking place this week.
Thanks
Rik

Please Log in or Create an account to join the conversation.

More
14 hours 56 minutes ago #306826 by David
Replied by David on topic Home visit for id verification
Hi rik

The DWP Visiting Team is separate from UC operations and the communication between the two isn't marvellous. All you can do is keep hassling the Work Coach with Journal messages.

Let me know how you get on.
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
13 hours 43 minutes ago #306834 by rik
Replied by rik on topic Home visit for id verification
Thanks David
Any idea why the confirming identity task has been removed from my partners online uc to do list?
Thanks
Rik

Please Log in or Create an account to join the conversation.

More
13 hours 14 minutes ago #306835 by David
Replied by David on topic Home visit for id verification
Hi rik

I think that must be procedure when the ID verification is going to be completed by a DWP Visiting Officer.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: rik

Please Log in or Create an account to join the conversation.

Moderators: GordonlatetrainBISCatherineWendyKellygreekqueenpeterKatherineSuper UserChrisDavid
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.