Hi, I have one of these tomorrow. I have put in an MR to be returned to SG. I already asked for it to be done by phone but was refused. The work coach has agreed that attendance is mandatory, but information offered is voluntary. I have read through the B&W work coach manual - it says that a claimant cannot be sanctioned for not carrying out agreed actions, and yet, the information provided by the DWP in advance of the interview definitely mentions sanctions for not participating, 'If you don't do these things (work related activity) and you don't have a good reason you may lose some of your payment'. Is this just sharp practise on their part?
