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Unable to send by Recorded Delivery

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7 years 9 months ago #212471 by Rob
You'll love this (not) and I think it needs passing on. I had some extra info that I needed to send in before my PIP assessment and was given one of these new Freepost addresses. When I went to the Post Office they REFUSED to allow me to send it Recorded as there was no Post Code! Quite adamant that without a Post Code Recorded Delivery (or Signed For) was not accepted. Got a bit nasty and told me to contact Royal Mail - as if that would do any good! So I have sent my stuff off (copies fortunately) with no proof that it will be received. Were you aware of this previously please, and if so any suggestions? I am thinking of sending off again but don't know who to address it to.
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7 years 9 months ago #212485 by Gordon
Replied by Gordon on topic Unable to send by Recorded Delivery
Rob

The full address for the DWP office dealing with your claim will always be on any of the letters you have received from the DWP about your claim.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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1 day 1 hour ago #312523 by CR27
Replied by CR27 on topic Unable to send by Recorded Delivery
Hi, I'm just jumping on here years later. This conversation came up on a Google search I just done

I recently requested a mandatory reconsideration for my Universal Credit WCA. I had a lot of extra evidence to send, and was told to use the address
"Freepost Universal Credit Northern Ireland"

So because there's no postcode, Royal Mail couldn't send via recorded delivery

I rang to see if there's an alternative address. Apparently not!!! They couldn't tell me what the postcode is of this mystery location!
My only other option was to upload every single page onto my Universal Credit journal, or take it to local Jobs & Benefits office for them to scan it.
Neither option suitable, I had 100 odd pages. Also don't feel comfortable that my work coach could see all my personal details & medical issues.

Anyway, sorry, just pointing this out incase it's of any use.
The following user(s) said Thank You: BIS

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