I sent the statements on 10th of July with a signed post and it looks they received on the 11th of July. Today I received a letter dated 17th July they have not received the information and they want it until 24 of July which is impossible my daughter needs to print them and send how they can receive in one day? What should I do?
You need to ring the DWP today and explain that their letter has only just arrived. You also need to say that you have proof of your letter arriving with them on the 11th July. I'm sure you will be given more time.
BIS
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