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Telephone/paper assessment

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5 years 6 months ago #239279 by Louise
Telephone/paper assessment was created by Louise
My daughter was granted a paper assessment rather than a face to face. I received a telephone call from an OT on behalf of capita she just asked me to confirm a few details regarding my daughters pip claim as I am her appointed person. After these questions the lady said not to worry and my daughter has scored high points and that she would be recommending enhanced for both rates. I didn't think they normally shared this with you? Also if this is the case do the DWP accept this or can they change the assessors recommendations? Thank you

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5 years 6 months ago #239291 by Gordon
Replied by Gordon on topic Telephone/paper assessment
Louise

Assessors are actually told not to discuss any aspect of what might or might not be awarded.

There will still be an assessment report (PA3), you can request a copy of this by contacting the DWP office dealing with her claim.

DMs usually follow the recommendation of the assessor unless they can see that the assessor has failed to apply the Descriptors properly.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Louise

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5 years 6 months ago #239296 by Louise
Replied by Louise on topic Telephone/paper assessment
Thank you Gordon. I will ring to request a copy of the report and also update when we get the decision

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