Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is
Welcome to Benefits and Work I'm not sure whether you're using your real name in the forum. If you want to change this then follow the instructions in the following FAQ
My full name is showing, how can I stop it?
If you look at the guide to PIP claims and reviews you will find 8 pages on telephone assessments - and you can learn about the whole process
www.benefitsandwork.co.uk/help-for-claimants The assessor will ask about how your medical condition/s impact on your ability to work.
BIS
