You are not entitled to transitional protection

I called the support line. Waste of time and still none the wiser. The person I spoke to was clearly enjoying their lunch.
I could not understand half of what they were saying. I explained my circumstances. I was just told if my husband still lived here it was a joint claim. He will be moving out soon. They told me they would put a message in the journal which they haven't..
I now also have a commitment appointment and a tell us about your work search to do.
I can't deal with this stress. Its making me feel very scared.