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ESA to UC migration, verifying identity

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1 day 4 hours ago #303639 by Mari S
Hi there,

I have received the migration notice and am about to start my claim.

The B&W guide says that I can use a debit or credit card to verify my identity online.

This would be the best option for me from the examples given, but I don't understand how to go about doing this.

Could you please clarify how to do this?

Sorry if this is a stupid question- I'm not very techie and am panicking a lot.

Thanks

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1 day 2 hours ago #303659 by David
Replied by David on topic ESA to UC migration, verifying identity
Hi Mari S

You will be given instructions by the DWP when you have opened your UC account.
If you need assistance you could phone the Citizens Advice Help to Claim service. Their phone number is on page 2 of your Migration letter.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Mari S

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6 hours 42 minutes ago #303698 by Mari S
Replied by Mari S on topic ESA to UC migration, verifying identity
Thanks David,

Sorry to be a pain, but will I be able to set up an account using a laptop and dumb phone?

I'm worried about the verification of the dumb phone since it can't click on a link.

Thanks

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2 hours 18 minutes ago #303701 by David
Replied by David on topic ESA to UC migration, verifying identity
Hi Mari S

Yes as long as you can read a text sent by the DWP.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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