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UC problem still ongoing
- dpeplow
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6 days 16 hours ago #304413 by dpeplow
UC problem still ongoing was created by dpeplow
Hi I need to complain further regarding zero payment this month on my UC, unsure who I need to speak with as my journal as being answered but am being fob off each time. Thanks
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- BIS
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6 days 13 hours ago #304427 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic UC problem still ongoing
Hi dpeplow
I'm sorry that you are still having problems. David gave you advice about how to complain to the area manager in a previous post. I don't know whether you did that or not.
One member reported this week getting a quick response when they involved their local MP - might be worth a try.
Other option is to follow the government guidance on putting in a formal complaint www.gov.uk/government/organisations/depa...complaints-procedure
BIS
I'm sorry that you are still having problems. David gave you advice about how to complain to the area manager in a previous post. I don't know whether you did that or not.
One member reported this week getting a quick response when they involved their local MP - might be worth a try.
Other option is to follow the government guidance on putting in a formal complaint www.gov.uk/government/organisations/depa...complaints-procedure
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- smc
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6 days 8 hours ago #304447 by smc
It is infuriating. I have had to put in a complaint as I have not been getting replies to journal messages. If you are being fobbed off them complaint is worth a try!
Replied by smc on topic UC problem still ongoing
Hi I need to complain further regarding zero payment this month on my UC, unsure who I need to speak with as my journal as being answered but am being fob off each time. Thanks
It is infuriating. I have had to put in a complaint as I have not been getting replies to journal messages. If you are being fobbed off them complaint is worth a try!
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- dpeplow
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5 days 23 hours ago #304451 by dpeplow
Replied by dpeplow on topic UC problem still ongoing
My MP is absolutely rubbish and will not help me. Is there an email for the DWP in the Lincoln Area that I can raise this with as I could be waiting months for any payment.
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- BIS
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3 days 14 hours ago #304500 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic UC problem still ongoing
Hi dpeplow
They don't advertise any email addresses. Try rining the hotline and see if they will pass on an email address to you.
BIS
They don't advertise any email addresses. Try rining the hotline and see if they will pass on an email address to you.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- soulgal
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3 days 4 hours ago #304539 by soulgal
Replied by soulgal on topic UC problem still ongoing
Hi
A quick Google search for DWP district managers led me to a Gov.UK website which lists all of the district managers for the UK.
It lists the district manager for Lincolnshire as Adele Walker, her email address is This email address is being protected from spambots. You need JavaScript enabled to view it.
Good Luck.
A quick Google search for DWP district managers led me to a Gov.UK website which lists all of the district managers for the UK.
It lists the district manager for Lincolnshire as Adele Walker, her email address is This email address is being protected from spambots. You need JavaScript enabled to view it.
Good Luck.
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