Hi Judith , I've had same message. tel call booked for this weds , but this clashes with my hospital appt so have asked for it to be rescheduled. Keen to understand what's expected.
I recvd a reminder about the tel appt, despite me posting a message on the UCJ explaining i cant take the call while in hospital.
Sooo ... i called UC to reiterate. Agent took details again and sent to JC to reschedule. 🤞🏽
Thanks to your update Judith , i've asked son to ready his bank stms. Hope he remembers.