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Journal message received causing anxiety
- MsKaz
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9 hours 8 minutes ago #313011 by MsKaz
Journal message received causing anxiety was created by MsKaz
I was switched over to UC from ESA support group 16 months ago without any issue. Today I received 2 calls out of the blue from UC, which I didn't answer. I then received an email about a note in my journal. This message had been sent after the 2 phone calls. Can anybody advise what this is about and what I should do, as my anxiety went through the roof when they started calling me, and now after seeing this, I feel quite ill. Here's the message:
Hello XXXXX
my name is Fiona from XXXXXX Jobcentre.
Would you like to have a chat about how I can help you?
We can talk about how I can support you. And we can identify things you can do to help you take the next steps – but only when you’re ready to.
For example, we can talk about:
- developing your skills
- building your confidence
- the things that matter to you
- potential options for the future
This chat is voluntary for you. It will not cause us to re-assess your capability for work. The amount of Universal Credit you receive will not change.
If you want to know more, please reply to this journal message. I will arrange to contact you at a convenient time.
Hello XXXXX
my name is Fiona from XXXXXX Jobcentre.
Would you like to have a chat about how I can help you?
We can talk about how I can support you. And we can identify things you can do to help you take the next steps – but only when you’re ready to.
For example, we can talk about:
- developing your skills
- building your confidence
- the things that matter to you
- potential options for the future
This chat is voluntary for you. It will not cause us to re-assess your capability for work. The amount of Universal Credit you receive will not change.
If you want to know more, please reply to this journal message. I will arrange to contact you at a convenient time.
Please Log in or Create an account to join the conversation.
- David
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4 hours 18 minutes ago #313012 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic Journal message received causing anxiety
Hi MsKaz
You have been contacted by one of the Work Coaches at the Jobcentre known as a Pathways to Work adviser. If you are in the LCWRA/Support group you can ignore all their phone calls and Journal messages as you cannot be Sanctioned. Here is the full information regarding what is happening :-
"Pathways to Work advisers are now based in every jobcentre in Great Britain to offer voluntary support to claimants whose universal credit includes an LCWRA element
However, the DWP advises that those with the most severe and lifelong health conditions, and those treated under Special Rules for End of Life, will not be contacted
Confirming that 1,000 specialist jobcentre staff have been redeployed to take up the posts, the government says that more than 10,000 people have already taken up the offer of monthly tailored appointments, and that 'thousands more are expected over the coming weeks', although it advises that those with the most severe and lifelong health conditions, and those treated under the Special Rules for End of Life, will not be contacted.
Support offered by the advisers includes -
helping individuals identify and overcome obstacles which may be stopping them from moving towards or into work;
people being directed to government employment support programmes like Connect to Work, which provides personalised job-search assistance, employer engagement and on and off the job support, and WorkWell, which combines medical help with career guidance; and
signposting to 'work placed' training schemes in sectors including construction, hospitality and manufacturing, or offered skills training in programmes such as IT or HGV driving.
Work and Pensions Secretary Pat McFadden said -
'Two million people stuck on benefits with no opportunities, no help and no prospects is the shocking inheritance we must tackle.
I’m determined to give people the skills they need to thrive in the modern economy, and help them move into good, secure jobs.
These dedicated staff are key to unlocking work for tens of thousands of people as we get on with our plan to get Britain working, ensure our welfare system is fit for the future and deliver economic growth, as part of our Plan for Change.'
David
You have been contacted by one of the Work Coaches at the Jobcentre known as a Pathways to Work adviser. If you are in the LCWRA/Support group you can ignore all their phone calls and Journal messages as you cannot be Sanctioned. Here is the full information regarding what is happening :-
"Pathways to Work advisers are now based in every jobcentre in Great Britain to offer voluntary support to claimants whose universal credit includes an LCWRA element
However, the DWP advises that those with the most severe and lifelong health conditions, and those treated under Special Rules for End of Life, will not be contacted
Confirming that 1,000 specialist jobcentre staff have been redeployed to take up the posts, the government says that more than 10,000 people have already taken up the offer of monthly tailored appointments, and that 'thousands more are expected over the coming weeks', although it advises that those with the most severe and lifelong health conditions, and those treated under the Special Rules for End of Life, will not be contacted.
Support offered by the advisers includes -
helping individuals identify and overcome obstacles which may be stopping them from moving towards or into work;
people being directed to government employment support programmes like Connect to Work, which provides personalised job-search assistance, employer engagement and on and off the job support, and WorkWell, which combines medical help with career guidance; and
signposting to 'work placed' training schemes in sectors including construction, hospitality and manufacturing, or offered skills training in programmes such as IT or HGV driving.
Work and Pensions Secretary Pat McFadden said -
'Two million people stuck on benefits with no opportunities, no help and no prospects is the shocking inheritance we must tackle.
I’m determined to give people the skills they need to thrive in the modern economy, and help them move into good, secure jobs.
These dedicated staff are key to unlocking work for tens of thousands of people as we get on with our plan to get Britain working, ensure our welfare system is fit for the future and deliver economic growth, as part of our Plan for Change.'
David
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