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Text msg from pip - confused

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1 day 6 hours ago #313379 by Lisa
Text msg from pip - confused was created by Lisa
Hi all

I returned my review form last week and they received it last Wednesday. Today I've received a text msg saying 'You've asked us to look at your recent pip decision again. We will write to you once we've done this. As a guide you should hear from is within 15 weeks. You don't need to contact us unless any of the details have changed'.

The wording struck me as odd, sounds more like a msg for a MR? Or is this a normal msg you get when you return your review?

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12 hours 1 minute ago #313399 by David
Replied by David on topic Text msg from pip - confused
Hi Lisa

Yes that is not the normal acknowledgement of receipt text. I would phone the PIP telephony team just to get clarification.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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