× Members

Text msg from pip - confused

More
1 day 4 hours ago #313379 by Lisa
Text msg from pip - confused was created by Lisa
Hi all

I returned my review form last week and they received it last Wednesday. Today I've received a text msg saying 'You've asked us to look at your recent pip decision again. We will write to you once we've done this. As a guide you should hear from is within 15 weeks. You don't need to contact us unless any of the details have changed'.

The wording struck me as odd, sounds more like a msg for a MR? Or is this a normal msg you get when you return your review?

Please Log in or Create an account to join the conversation.

More
10 hours 17 minutes ago #313399 by David
Replied by David on topic Text msg from pip - confused
Hi Lisa

Yes that is not the normal acknowledgement of receipt text. I would phone the PIP telephony team just to get clarification.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

Moderators: latetrainBISCatherine12345ChrisDavidForum Moderator
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.