× Members

Universal Credit Automated Claim Review - My Questions

More
1 day 23 hours ago #315381 by York
I hope this is an appropriate question for this form, thank you for accepting my questions.

I deal with severe, often irrational anxiety and it completely paralyses me and makes it difficult to complete this review and even send a message to family.

My questions are:
  • If my rent is underdeclared, will this trigger a human review / landlord tenancy letter?

  • Once i complete the initial claim review, will i get extra time for providing the tenancy letter if it is needed?

  • Even though this is an automated review, can i still request extra time through the journal? I'm really already pushing it and i should not be.
Seriously struggling with this and difficult confronting it. I want it to end and i feel like if i ask for time i'm inviting interaction that i'm already in fear over.

Please Log in or Create an account to join the conversation.

More
3 hours 35 minutes ago #315405 by David
Hi York

No as far as the rent is concerned. UC don't know when the rent is increased. If you want more UC to cover the increased rent then they expect you will tell them though it is not an offence to not do so.

Yes they will give you a reasonable amount of time to get a landlord's/agent's letter.

Yes to request extra time through the Journal choose as recipient A Payment and then your message will go to the UC Case Manager. Don't choose Message for Work Coach as for anything important they tend to be chocolate tea-pots.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

Moderators: latetrainBISCatherine12345ChrisDavidForum Moderator
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.