The BBC has reported that only one in twenty claimants who are eligible for social tariff broadband have actually signed up, with 4.3 million potentially eligible people apparently missing out. We’d like to hear about your experience if you’ve signed up for social tariff broadband or what made you decide against it.
Claimants on a range of benefits are eligible for social tariff broadband deals.
All the major suppliers offer a cheaper deal if you are on Universal Credit, Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance or Income Support.
Some also extend their offer to PIP claimants.
Prices range from £10 to £20 a month with speeds from 15 to 100 Mbits, depending on the supplier.
The Ofcom website has a full list of suppliers and prices, with links to their individual terms and conditions.
Citizens Advice estimates that one million people have cancelled their broadband in the last year because of the cost of living, with UC claimants 12 times more likely to have done so than non-claimants.
Yet social tariff deals are not proving popular and Citizens Advice wants Ofcom to "hold firms' feet to the fire" to improve their take-up.
But is it just lack of awareness of these schemes that is holding people back? Or is it that mobile phones are a necessity while home broadband is an unaffordable luxury for many claimants, no matter how cheap the deal?
Please let us know your opinion of the scheme in the comments section.