The DWP has developed an “automated Digital solution” which extends PIP awards repeatedly when they are close to ending if a review has still not been completed, a government minister has revealed this week.

Chloe Smith, minister for disabled people, disclosed the existence of the automated system in response to a parliamentary question about how many PIP claims are extended more than once.

Although Smith said that the figures for the number of claimants whose awards have been repeatedly extended was not available, she did admit that it was happening.

She told MPs:

“To protect PIP customers, we have developed an automated Digital solution which essentially extends the current award for cases where there is a risk that the claim will fall out of payment.

 “As we see continuing high demand for PIP new claims, customers are currently waiting longer than expected to have their claim reviewed, which has led to some awards being extended more than once.”

Have you had your PIP award extended because a review has still not been carried out?  Let us know in the comments section below.

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  • Thank you for your comment. Comments are moderated before being published.
    Suzanne · 3 months ago
    Mine was extended last year a year b4 it was to end 
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    Eryl Hoskins · 3 months ago
    I have had no notification from DWPbut I continue to receive my PIP benefits. 
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    Olivia · 3 months ago
    My award was due to finish in July, but late last year was extended until 29 December 2022. I was informed of this by letter from the DWP. My Blue Badge was due to expire in July when the PIP ended. But when I contacted the DWP by phone - ringing on a Tuesday morning about 9.10am - I was answered by a very helpful lady. She offered to send a copy of the original award letter plus one showing the extension. I passed these to my local authority via the Government application for renewal, and the badge arrived within three days.
  • Thank you for your comment. Comments are moderated before being published.
    Kathy · 3 months ago
    My renewal had to be in by beginning of dec 2021 . 
    not heard anything yet , does this mean it’s been extended ? 
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    Phil · 3 months ago
    Myself and my wife have had our PIP extended. My wife's was due to run out last week in April. We had heard nothing except for a letter from my carers allowance saying that was about to end. We contacted PIP to be told my wife's PIP was extended to July a couple of days later we received a text message saying they acknowledge receipt of our "review form" (from june 2021) that we didn't need to phone for an update again, they would contact us with a decision. 
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    Viera · 3 months ago
    I’ve been told I have a lifetime award now. 
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    Karen G · 3 months ago
    My husband has had his review in since July 21 and it has been extended. We have had no communication from DWP PIP but Carers contacted myself telling me my CA is stopping, several calls later I got to the bottom of the situation. I am closely watching payments, letters news etc
  • Thank you for your comment. Comments are moderated before being published.
    Madred · 3 months ago
    My PIP review was due Oct 22 and received notification last year it will be extended until July 23
  • Thank you for your comment. Comments are moderated before being published.
    Anita Moore · 3 months ago
    My award finishes August 2022 sent form back for renewal in February 2022 but not heard back am worried I'm going to lose my pipit on enhanced daily living and standard mobility 
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    Jenni · 3 months ago
    Fingers crossed this will happen to me as my 5 year award is due to expire in August, and I've not yet been sent the dreaded brown envelope for reassessment. No news from DWP though and I'm scared to ask...
  • Thank you for your comment. Comments are moderated before being published.
    MSC2021 · 3 months ago
    I have now had my own PIP extended twice and my wife has also had it extended, which means both of us have had to pay the short term payment of £10.00 each per period which in my case is just a year. However what is interesting to me is that since my last PIP assessment was due ( I completed the forms etc and sent them off) I have now retired, so I have no idea what will be happening to my latest assessment which had an increased disability on it. If it will be increased or if I will be called for a FTF . I await their decision if and when they get around to it. They have immediately stopped EESA , Carers for myself. Very quick to stop things but very slow to award. 
    • Thank you for your comment. Comments are moderated before being published.
      Kate · 3 months ago
      @MSC2021 Hi can you tell me more about the “short term payment” that the DWP expected you to pay? Thanks
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    Doom · 3 months ago
    Can B&W lobby Chloe Smith and other relevant government officials for disability premiums to be paid to those in receipt of contribution based ESA and in the support group please? 
    • Thank you for your comment. Comments are moderated before being published.
      VikingMermaid · 2 months ago
      @Doom Hear hear!  I am so frustrated that, yet again, those of us on contributions-based ESA (Support group) miss out on payments 'made to those on benefits'.  Happened to us last year; happening to us again now.  

      Does anyone have any idea how many people on contributions-based ESA actually have any additional income?  Would be interested to know.  I was told by CAB last year (when they did a benefits assessment for me) that I would be significantly better off on UC, but having had to claim social 'security' (hah!) on and off over the years I have absolutely no faith in the system to make a fair assessment of any future claim.  Am absolutely bricking it at the thought of transferring over to UC.  (Somebody somewhere said there would be no assessment for claimants transferring over - but given we have to respond when the DWP UC-transfer letter comes through, I assume we are asked to provide information?  If so, surely this is assessed?  
  • Thank you for your comment. Comments are moderated before being published.
    denby · 3 months ago
    Please B&W could you approach Ms Smith on behalf of all of us, to ask that the software be made to automatically generate a proper written update every time? This would be so much better for Blue Badge problems and most importantly Claimants' mental health.
    Denby
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    MrFibro · 3 months ago
    I haven't received any confirmation in any form whatsoever, that my PIP has or is being automatically extended by this supposing new digital software, that Chloe Smith is raving on about !!!!!.  My PIP review was due 8 months ago.  I have rang them up over 7 months ago, and told me that they have received all my forms, evidence the whole shooting match.  But still not a peep form them.

    Has anyone else had any confirmation as in regards to what chloe smith has said?

    ie a letter from DWP stating the fact.  As i would only expect it to be sent out in writing to officialise it, that's it's actually happening, and payments are still being paid.

    Regards to all.




  • Thank you for your comment. Comments are moderated before being published.
    Stephen Hashim · 3 months ago
    This is happening to me then has I received a letter saying my pip is over its date and they will be in contact soon that was two years ago so I guess this is the reason I have not heard from them 
  • Thank you for your comment. Comments are moderated before being published.
    anees292 · 3 months ago
    Happy to hear my awards automatically extended for rest of life, do not want to see these liars assessor who damage our life. 
    • Thank you for your comment. Comments are moderated before being published.
      GF · 3 months ago
      @anees292 Awarded for life..? That's great! I didn't know they did that.. ! But can I ask your age..? I'm almost 64 with many dibilitating illnesses,had to take my pip appeal to court from transition from indefinate dla to pip.. Awful time with health assessor lieing about many issues I have.. Did my review form 2 months ago, no answer from them.. 
    • Thank you for your comment. Comments are moderated before being published.
      Cher · 3 months ago
      @MrFibro It can do they tell you not really it is usually 10 years before new assessment I believe

      Regards
    • Thank you for your comment. Comments are moderated before being published.
      MrFibro · 3 months ago
      @anees292 Hi,

      I was unaware that PIP can be awarded /  extended for LIFE ?

      Regards

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