The latest figures released by His Majesty’s Courts and Tribunals Service (HMCTS) on 14 March, show that 70% of all PIP appeals are won by the claimant.  However, the waiting list for appeals to be heard is growing rapidly.

The figures cover the period October to December 2023.  The success rates by benefit are:

  • PIP 70%, up 1% on last year
  • DLA 58%, down 3% on last year
  • ESA 49%, identical to last year
  • UC 54%, up 1% on last year

30,000 cases were completed in the quarter.  Overall, 56% were cleared at hearing (compared to 61% last year) and 62% were revised in favour of the claimant, the same proportion as last year.

The number of PIP cases lodged was up by 14% compared to last year, with PIP appeals now accounting for 67% of all new cases, compared to just 17% for UC. Overall, there has been a 12% increase in the number of appeals lodged by claimants

There has been a 5% decrease in the number of cases completed.  In particular, there has been a 14% decrease in PIP cases heard and a 15% decrease in ESA cases.

Alarmingly, there has been a 33% increase in cases waiting to be heard, now at 79,000.  This is still well below it peak of 125,000 in 2017.

The average time taken to hear a case has increased by one week to 25 weeks, compared to last year.

You can read the full statistics here.


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  • Thank you for your comment. Comments are moderated before being published.
    DH · 9 days ago
    Why ios the UC success rate so low?
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    helninny · 1 months ago
    Having been an Advocate (purely on a voluntary basis) for many years, only 2 of my cases have gone to Tribunal on appeal.  One was upped before a hearing and the one this year went to a video hearing.  Both rates were increased to enhanced and my client (after nearly 2 years) got her backdated payments of over £6000.  I use this B&W a lot for my appeals etc. and the guidance here is invaluable so thank you.  All I really want to say is don't be put off - appeal and appeal.  DWP rely on YOU giving up as most people get very anxious when they hear the word 'Tribunal' but don't be.  The first tier Tribunal are INDEPENDENT as opposed to the MR process which is like scoring your own homework!  They are very encouraging and we didn't even have to fight for the enhanced Daily Living as they already made the upgrade to Enhanced.  The decision was made by the end of the day and I could access their decision online the next day so they are pretty quick so please persevere.  Just wish I could help more people.  I hope this gives encouragement to others.
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    Rem · 1 months ago
    I have suffered with chronic migraines for over 6 years now gone through all possible treatments including the mice antibodies and have been denied pip 2 times over the duration of my illness and most recent (still on going) denied appeal after having to go to tribunal and used the fact I get CA looking after my fiance to deny my claim awaiting statements of reasons but going to do new claim as been fighting for years with this claim and not going to get awarded it.
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    Dave Denholm · 1 months ago
    The people at Benefits & Work may also want to look at the DWP's use of 'lapsing' appeals for both PIP and Universal Credit and how this is causing the long delays in getting a hearing via HMCTS. Our recent experience of both a PIP and UC appeal, together with data obtained under the Freedom of Information Act, shows the extent to which the DWP are ignoring Directions Notices issued by HMCTS, thereby extending the time in which an appeal hearing can be scheduled and then, after months of delay, 'lapsing' the appeal, i.e., accepting the appellant's case. 
    To quote HMCTS, "It is in the interests of both parties (the appellant and the DWP) to ensure the right decision is made at the earliest possible stage. This would likely mean more claims being accepted at the application or mandatory reconsideration stage and fewer appeals being submitted to the tribunal."
    I wonder why this doesn't happen? 
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    Nicky · 1 months ago
    No wonder more people have mental health issues (I don’t mean to sound flippant) but DWP must be one of the main causes. Trying to pick your way through a hugely complicated system is stressful for most people with health conditions and disabilities. If your starting point is a mental health issue, you’re disadvantaged from the start. As I’d usual, completion of any governmental forms is nigh on impossible, especially for people most in need. 
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    C · 2 months ago
    Half a year wait for a tribunal is so awful, but so unsurprising. Thanks for the update.
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    Michelle conlon · 2 months ago
    The pip system should be abolished lots of people scoring 0 points this is discrimination of the sick and disabled 
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