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PIP REVIEW 1 year 1 week ago #252045

  • Gordon
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  • Posts: 49381
taylor

Yes, it goes back to the DWP, unless there is something special about your claim it's unlikely that it will get more than a brief glance by a DM if any.

Wait times on the DWP helplines are usually about an hour although it may be shorter if you ring as soon as they open, times for the Assessment Providers are at worst minutes.

Gordon
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PIP REVIEW 1 year 6 days ago #252056

Good morning Gordon,

I took your advice and telephoned IAS and was told that they do have my PIP review form. I was told it is with the office waiting to be looked at.
I am very worried now as it looks like I will have a telephone assessment I think and I dont cope very well on the telephone.
Do most people have to have a telephone assessment when their PIP review form gets sent to IAS ?

Thanks

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PIP REVIEW 1 year 6 days ago #252076

  • Gordon
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  • Posts: 49381
taylor

The DWP have asked the Assessment Providers to do more Paper Based Reviews but we have not seen any significant increase being reported on the forum, so it is likely that you will have a telephone review. Our PIP Claim guide has a new section covering these phone interviews.

Gordon

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PIP REVIEW 1 year 6 days ago #252084

Dear Gordon, thanks for your reply.

I have been very unwell today and I missed a call from IAS, a nurse who left me a message saying that she wanted to ask me a few questions and that it wouldn't take very long.
I called back later when my partner come home from work and I left her a message with my numbers.
Should I wait for her to call me back or should I try calling her again tomorrow. What do you suggest Gordon please.
Thanks

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PIP REVIEW 1 year 6 days ago #252089

  • Gordon
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  • Posts: 49381
Taylor

If you need the support of your partner during the call then call back when they are available to be with you, otherwise, I would wait for them to call you back.

Gordon
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PIP REVIEW 1 year 6 days ago #252093

Hi Taylor

I agree with what Gordon has stated, Justin Tomlinson responded to a parliamentary question on assessment methods for PIP over the outbreak (8/10/20).

Since April 2020, there have been approximately 46,110 paper-based assessments compared to 228,730 assessments taken via telephone. questions-statements.parliament.uk/writt...a4&mc_eid=edcc37f40d

Gary
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