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PIP Text Message
- Perdita
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4 years 5 months ago #241128 by Perdita
Replied by Perdita on topic PIP Text Message
Or are there DM managers I can ask to speak to?
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4 years 5 months ago #241132 by Gordon
Only if they want to speak to you.
Gordon
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Replied by Gordon on topic PIP Text Message
Cruella wrote: Is it possible to get to speak to a senior DM over the phone?
Only if they want to speak to you.
Gordon
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4 years 5 months ago #241133 by Gordon
I assume that from an administrative point of view that there will be a manager but it is likely that they are not involved in the Decision making process but even if they are then it is less likely that they will speak to you than a DM.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic PIP Text Message
Cruella wrote: Or are there DM managers I can ask to speak to?
I assume that from an administrative point of view that there will be a manager but it is likely that they are not involved in the Decision making process but even if they are then it is less likely that they will speak to you than a DM.
Gordon
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4 years 5 months ago #241136 by Perdita
Replied by Perdita on topic PIP Text Message
so do you mean i can try asking call centre to put me through to a senior dm?
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4 years 5 months ago #241137 by Gordon
No, you can ask them to ask the DM to phone you, they won't put you through directly to a DM.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic PIP Text Message
Cruella wrote: so do you mean i can try asking call centre to put me through to a senior dm?
No, you can ask them to ask the DM to phone you, they won't put you through directly to a DM.
Gordon
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4 years 5 months ago #241139 by Perdita
Replied by Perdita on topic PIP Text Message
Is there anywhere specific at dwp where I can complain about late responses plus no responses to tasks that have been set up for dwp staff please?
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